28 Jun

Global Survey Discovers New American Expat Generation

A groundbreaking new global expat survey by i-World Research confirmed that a new American expat generation has been on the move for the last five years and is primarily populated by the millennial generation.

Called the Expat Survey 2013, just under 8,000 expats from 128 countries were researched for their opinions and attitudes on a variety of topics. The overall survey included separate studies on Migration & Lifestyle, Retail & Finance and Travel & Health.

MYIA spoke with i-World Research Project Director Emma Wood to get all the details, mainly from the Migration & Lifestyle study.

“This is the largest independent global expat study of those living outside their country of origin,” Wood said. “It gave us more than 60,000 pages of data to pour through based on the 150 open-ended questions we asked. About 60 percent of the respondents were women and a broad range of the expat population from all over the world was represented.”

A key finding that jumped out from the research was the emergence over the last five years of a new American expat generation, confirming what we have reported in our articles “The New American Expat Generation” and “Which Americans Are Moving Abroad.”

“There also is a youth element to moving abroad, particularly from America,” Wood said. “Ten years ago Americans were not really up there. The American element was not strong, but it has opened up in the last five years with the younger generation of Americans adopting a much more adventurous attitude, a much more inquisitive attitude on foreign cultures. There was a younger element in there below the age of 30 that has adopted the attitude ‘If I don’t do it now, when am I going to do it?’”

We asked Wood what specifically she found out about Americans. “They set out on a mission to find out if the grass is greener on the other side,” she said. “About 70 percent said that it is, so they are lured to move on by greater lifestyle enhancements and increased pay, generally. Around 8 percent of them said they are actively looking for their next spot at the moment. That 8 percent makes up part of the 22 percent who are considering where they would like to go next. So they are adventurous and really quite brave. A lot of them, once they get the bug, enjoy it. And in a way, they find challenges, even language challenges, part of the excitement. That is their outlook on life.”

Wood told us that many young Americans are still moving to Europe. “It all depends whether they are in a position to be roaming and exploring or if they are moving for their careers,” she said. “There is a lot of activity into Europe, despite the language barrier.”

Many American millennials have an entrepreneurial bent and will be heartened at the survey’s findings on starting a new business abroad. “There was a large proportion of expats who do run their own businesses where they are,” Wood said. “Where there are language barriers and huge bureaucracies, there is a tendency for self-employed expats to network amongst themselves because that is where they find the solutions to the problems they are facing. And that is particularly prevalent in Southern Europe, countries like Portugal, Spain, Italy and Croatia.”

For all expats, moving to another country is more than just finding a new job or starting a business. “The overall consensus,” Wood said, “is that lifestyle, better work/life balance, the ability to pursue more leisure or a better climate are the key motivators for most people.”

Wood told us that some people said they were financially worse off and often live on a lot less, but they qualify their overall experience of living abroad as being better because of better diet, health and other quality of life factors. “Some of them knew that when they were going to their new country they just wanted to strip away all of the unnecessary stuff and just enjoy something that was calmer,” Wood explained.

But most find that they have more disposable income and are able to do more things, particularly travel to other places, including returning home. “That was an interesting insight,” Wood said. “In the last 12 months, 90 percent of those surveyed had visited their country of origin. What was equally interesting was that friends and family visited expats as much as expats visited them.

Another remarkable finding from the study was that 80 percent of those living abroad have been expats for nine years and have lived in three different places. If expats were not making a career move supported by an employer, their first move was most often to an English-speaking country, which explains why Australia and Canada were popular destinations. “Canada is emerging as quite an attraction,” Wood said, “ because they have initiated incentives to lure skilled people there. Hong Kong and Singapore are very popular for those making career moves. Asia overall is where many people are going for their careers.”

There also are quite a few “serial expats,” those who move from country to country. “For some, returning to their country of origin from wherever they reside in the world holds no appeal and so they have flown further afield to find new opportunities in expat hot spots like Dubai, Singapore, Kuala Lumpur and Hong Kong,” Wood said.

Not all is perfect, though, in expat-land. Expat complaints ranged from bad property deals to banking problems. “I think that perhaps some of them did not do enough research before they moved,” Wood said. “You hear stories of people who were sold land or property that was not what they thought it was. We also heard from Americans who were concerned about the impact the Foreign Account Tax Compliance Act (FATCA) was having on their ability to open a local banking account. In some places it was preventing them from getting a bank account.”

You can find out all the details on FATCA in our article “FATCA Impacts American Expat Local Banking.”

As for what expats are looking for in the future, Wood said it is all about relevancy. “They are in a foreign territory and want to equip themselves to fulfill their aspirations. And so they are only interested in what is directly relevant to them. Whoever is providing services to expats really needs to be on the ball to be totally relevant to their specific needs.”

If you are interested in participating, the 2014  Expat Survey will get underway in July.

25 Jun

Expats had their say in a big way!

Highlights revealed from 2013 study

In the world’s largest independent research programme

It’s taken four months for its team to analyse more than 60,000 pages of consolidated results and insights into the lives of almost 8,000 expats around the globe.

Comprising more than 150 questions across 3 surveys, ‘Migration & Lifestyle’, ‘Retail & Finance’ and ‘Travel & Health’, The Expat Survey 2013 was launched on the 15th July last year and remained live for 6 months. Any nationality in any country was free to engage in the project; and providing they completed all three parts of the programme each expat was then entered into a prize draw to win £1,000 cash.

Responses came from 128 countries, with most of the feedback being provided by ten nationalities – British, Americans, South Africans, Irish, Dutch, Australians, Canadians, Indians, Germans and New Zealanders.

Project Director Emma Wood explains ‘we wanted to achieve several key things with our research programme. Firstly to learn about each expatriate’s migratory journey and the reasons behind their decision to leave their country of origin. Secondly, to find out whether or not the grass is greener on the other side and thirdly to establish what is now relevant to them and the decisions they make in their day to day lives; from banks to brands, health to holidays, the technology they favour and the media they connect with. Beyond this we wanted to secure meaningful and ongoing engagement with them, so that they can continue to share their views and opinions with us’.

‘We are delighted with the outcome of our inaugural study. Expats from all walks of life and locations have made an invaluable contribution and we are now able to understand what’s important to them and what isn’t, what they feel adds value to their lives or influences their decisions when making critical consumer choices. In a world where we are all constantly bombarded with information and advertising messages, relevancy is particularly significant to this group of individuals, due to the dynamics of their lifestyles’.

Out of 56 contract, pay as you go and roaming SIM solutions put forward by those residing outside their country of origin, the top 3 coms providers based on vote volumes were Vodafone, Orange and T-Mobile.

Wood adds ‘the project covered a diverse range of topics and gleaned in-depth insights. For example, whilst it’s significant to know which coms companies expats mostly subscribe to, it was particularly relevant to learn that in many cases those companies don’t have exclusively ownership of their customers’ consumption. When expats are on the move many often adapt their telecoms and broadband solutions on a trip by trip basis, subject to the continent and territory they are going to; and with a good understanding of the infrastructure and options available to them. Many use several packages with different providers and numerous actually explained why’.

Out of 167 travel website/apps nominated it wasn’t an airline or tour operator that dominated the top 10, but price comparison platforms with Skyscanner in first position, Expedia in second and Booking.com in third; but interestingly it wasn’t only price that ranked in their priorities when choosing to look up these providers.

Independently minded expats didn’t hold back when sharing their opinions of online retailers. Many received significant praise, but in equal quantities there was criticism for certain elements of the online shopping experiences they had received.

When asked about their favourite brands the top 10 were Apple, Samsung, Chanel, Armani, Gucci, Nike, Sony, Zara, Ralph Lauren and Marks and Spencer. And whilst most of these are deemed to be luxury with considerable price tags, to those that voted they were regarded as good value for money.

‘We are pleased to report that Eastern and Latin American cultures connected with us too; and in the 2014 research study due to launch in the middle of next month, we shall be focussing on developing response levels from Chinese, Brazilian and other emerging groups’ said Wood.

‘In tandem with the 2014 research programme we also intend to launch The Expat Survey Consumer Awards (TESCA) to further empower expatriate consumers, as they will be able to nominate and explain in up to 100 words why they favour certain media and companies that service them’.

‘If you reside outside your country of origin for more than 6 months in any 12 month period, on a temporary or permanent basis, we really want to hear from you. The Expat Survey is accessible via smart phone, iPad and most tech applications, so wherever you are in the world we hope that those that engaged with us last year will join us again this year; and that thousands more expats will join in too’.

The Expat Survey 2013 prize draw was won by Mrs Audrey Harris, originally from Britain but now living in Fuerteventura, who invested her winnings in a new laptop and a trip to visit her family. The 2014 research programme will again offer a cash prize for participation, as well as some other great treats to be announced in the coming weeks on their website at www.theexpatsurvey.com

24 Jun

Expats had their say in a big way!

It’s taken four months for its team to analyse more than 60,000 pages of consolidated results and insights into the lives of almost 8,000 expats around the globe.

Comprising more than 150 questions across 3 surveys, ‘Migration & Lifestyle’, ‘Retail & Finance’ and ‘Travel & Health’, The Expat Survey 2013 was launched on the 15th July last year and remained live for 6 months. Any nationality in any country was free to engage in the project; and providing they completed all three parts of the programme each expat was then entered into a prize draw to win £1,000 cash.

Responses came from 128 countries, with most of the feedback being provided by ten nationalities – British, Americans, South Africans, Irish, Dutch, Australians, Canadians, Indians, Germans and New Zealanders.

Project Director Emma Wood explains ‘we wanted to achieve several key things with our research programme. Firstly to learn about each expatriate’s migratory journey and the reasons behind their decision to leave their country of origin. Secondly, to find out whether or not the grass is greener on the other side and thirdly to establish what is now relevant to them and the decisions they make in their day to day lives; from banks to brands, health to holidays, the technology they favour and the media they connect with. Beyond this we wanted to secure meaningful and ongoing engagement with them, so that they can continue to share their views and opinions with us’.

‘We are delighted with the outcome of our inaugural study. Expats from all walks of life and locations have made an invaluable contribution and we are now able to understand what’s important to them and what isn’t, what they feel adds value to their lives or influences their decisions when making critical consumer choices. In a world where we are all constantly bombarded with information and advertising messages, relevancy is particularly significant to this group of individuals, due to the dynamics of their lifestyles’.

Out of 56 contract, pay as you go and roaming SIM solutions put forward by those residing outside their country of origin, the top 3 coms providers based on vote volumes were Vodafone, Orange and T-Mobile.

Wood adds ‘the project covered a diverse range of topics and gleaned in-depth insights. For example, whilst it’s significant to know which coms companies expats mostly subscribe to, it was particularly relevant to learn that in many cases those companies don’t have exclusively ownership of their customers’ consumption. When expats are on the move many often adapt their telecoms and broadband solutions on a trip by trip basis, subject to the continent and territory they are going to; and with a good understanding of the infrastructure and options available to them. Many use several packages with different providers and numerous actually explained why’.

Out of 167 travel website/apps nominated it wasn’t an airline or tour operator that dominated the top 10, but price comparison platforms with Skyscanner in first position, Expedia in second and Booking.com in third; but interestingly it wasn’t only price that ranked in their priorities when choosing to look up these providers.

Independently minded expats didn’t hold back when sharing their opinions of online retailers. Many received significant praise, but in equal quantities there was criticism for certain elements of the online shopping experiences they had received.

When asked about their favourite brands the top 10 were Apple, Samsung, Chanel, Armani, Gucci, Nike, Sony, Zara, Ralph Lauren and Marks and Spencer. And whilst most of these are deemed to be luxury with considerable price tags, to those that voted they were regarded as good value for money.

‘We are pleased to report that Eastern and Latin American cultures connected with us too; and in the 2014 research study due to launch in the middle of next month, we shall be focussing on developing response levels from Chinese, Brazilian and other emerging groups’ said Wood.

‘In tandem with the 2014 research programme we also intend to launch The Expat Survey Consumer Awards (TESCA) to further empower expatriate consumers, as they will be able to nominate and explain in up to 100 words why they favour certain media and companies that service them’.

‘If you reside outside your country of origin for more than 6 months in any 12 month period, on a temporary or permanent basis, we really want to hear from you. The Expat Survey is accessible via smart phone, iPad and most tech applications, so wherever you are in the world we hope that those that engaged with us last year will join us again this year; and that thousands more expats will join in too’.

The Expat Survey 2013 prize draw was won by Mrs Audrey Harris, originally from Britain but now living in Fuerteventura, who invested her winnings in a new laptop and a trip to visit her family. The 2014 research programme will again offer a cash prize for participation, as well as some other great treats to be announced in the coming weeks on their website at www.theexpatsurvey.com

23 Jun

Highlights revealed from 2013 study

In the world’s largest independent research programme

It’s taken four months for its team to analyse more than 60,000 pages of consolidated results and insights into the lives of almost 8,000 expats around the globe.

Comprising more than 150 questions across 3 surveys, ‘Migration & Lifestyle’, ‘Retail & Finance’ and ‘Travel & Health’, The Expat Survey 2013 was launched on the 15th July last year and remained live for 6 months. Any nationality in any country was free to engage in the project; and providing they completed all three parts of the programme each expat was then entered into a prize draw to win £1,000 cash.

Responses came from 128 countries, with most of the feedback being provided by ten nationalities – British, Americans, South Africans, Irish, Dutch, Australians, Canadians, Indians, Germans and New Zealanders.

Project Director Emma Wood explains ‘we wanted to achieve several key things with our research programme. Firstly to learn about each expatriate’s migratory journey and the reasons behind their decision to leave their country of origin. Secondly, to find out whether or not the grass is greener on the other side and thirdly to establish what is now relevant to them and the decisions they make in their day to day lives; from banks to brands, health to holidays, the technology they favour and the media they connect with. Beyond this we wanted to secure meaningful and ongoing engagement with them, so that they can continue to share their views and opinions with us’.

‘We are delighted with the outcome of our inaugural study. Expats from all walks of life and locations have made an invaluable contribution and we are now able to understand what’s important to them and what isn’t, what they feel adds value to their lives or influences their decisions when making critical consumer choices. In a world where we are all constantly bombarded with information and advertising messages, relevancy is particularly significant to this group of individuals, due to the dynamics of their lifestyles’.

Out of 56 contract, pay as you go and roaming SIM solutions put forward by those residing outside their country of origin, the top 3 coms providers based on vote volumes were Vodafone, Orange and T-Mobile.

Wood adds ‘the project covered a diverse range of topics and gleaned in-depth insights. For example, whilst it’s significant to know which coms companies expats mostly subscribe to, it was particularly relevant to learn that in many cases those companies don’t have exclusively ownership of their customers’ consumption. When expats are on the move many often adapt their telecoms and broadband solutions on a trip by trip basis, subject to the continent and territory they are going to; and with a good understanding of the infrastructure and options available to them. Many use several packages with different providers and numerous actually explained why’.

Out of 167 travel website/apps nominated it wasn’t an airline or tour operator that dominated the top 10, but price comparison platforms with Skyscanner in first position, Expedia in second and Booking.com in third; but interestingly it wasn’t only price that ranked in their priorities when choosing to look up these providers.

Independently minded expats didn’t hold back when sharing their opinions of online retailers. Many received significant praise, but in equal quantities there was criticism for certain elements of the online shopping experiences they had received.

When asked about their favourite brands the top 10 were Apple, Samsung, Chanel, Armani, Gucci, Nike, Sony, Zara, Ralph Lauren and Marks and Spencer. And whilst most of these are deemed to be luxury with considerable price tags, to those that voted they were regarded as good value for money.

‘We are pleased to report that Eastern and Latin American cultures connected with us too; and in the 2014 research study due to launch in the middle of next month, we shall be focussing on developing response levels from Chinese, Brazilian and other emerging groups’ said Wood.

‘In tandem with the 2014 research programme we also intend to launch The Expat Survey Consumer Awards (TESCA) to further empower expatriate consumers, as they will be able to nominate and explain in up to 100 words why they favour certain media and companies that service them’.

‘If you reside outside your country of origin for more than 6 months in any 12 month period, on a temporary or permanent basis, we really want to hear from you. The Expat Survey is accessible via smart phone, iPad and most tech applications, so wherever you are in the world we hope that those that engaged with us last year will join us again this year; and that thousands more expats will join in too’.

The Expat Survey 2013 prize draw was won by Mrs Audrey Harris, originally from Britain but now living in Fuerteventura, who invested her winnings in a new laptop and a trip to visit her family. The 2014 research programme will again offer a cash prize for participation, as well as some other great treats to be announced in the coming weeks on their website at www.theexpatsurvey.com

This press release was circulated by Max Media International

Specialist in expatriate media planning, buying, social media and PR

For further information or to arrange press, radio or TV interviews contact:

Mark Edwards, Media & Coms Director

[email protected] +44 (0)20 8464 87871 Cobden Court, Wimpole Close, Bromley, Kent BR2 9JF United Kingdom

19 Jun

Expats had their say in a big way!

In a world of rapid change amidst globalisation, volatile economies and the tech revolution, with the diversification and consolidation of businesses resulting in employment instability and mounting stress, as well as conflict over natural resources and power struggles displacing native populations; many have moved abroad in the belief that the grass is greener on the other side, but is it?

The Expat Surbey tries to establish the answer to this question and more, to understand migratory patterns and causes; and gain a true understanding of expatriate life across all nationalities and territories. It’s taken four months for its team to analyse more than 60,000 pages of consolidated results and insights into the lives of almost 8,000 expats around the globe. Highlights from 2013 study in the world’s largest independent research programme have recently been revealed.

Comprising more than 150 questions across 3 surveys, ‘Migration & Lifestyle’, ‘Retail & Finance’ and ‘Travel & Health’, The Expat Survey 2013 was launched on the 15th July last year and remained live for 6 months. Any nationality in any country was free to engage in the project; and providing they completed all three parts of the programme each expat was then entered into a prize draw to win £1,000 cash.

Responses came from 128 countries, with most of the feedback being provided by ten nationalities – British, Americans, South Africans, Irish, Dutch, Australians, Canadians, Indians, Germans and New Zealanders.

Project Director Emma Wood explains ‘we wanted to achieve several key things with our research programme. Firstly to learn about each expatriate’s migratory journey and the reasons behind their decision to leave their country of origin. Secondly, to find out whether or not the grass is greener on the other side and thirdly to establish what is now relevant to them and the decisions they make in their day to day lives; from banks to brands, health to holidays, the technology they favour and the media they connect with. Beyond this we wanted to secure meaningful and ongoing engagement with them, so that they can continue to share their views and opinions with us’.

‘We are delighted with the outcome of our inaugural study. Expats from all walks of life and locations have made an invaluable contribution and we are now able to understand what’s important to them and what isn’t, what they feel adds value to their lives or influences their decisions when making critical consumer choices. In a world where we are all constantly bombarded with information and advertising messages, relevancy is particularly significant to this group of individuals, due to the dynamics of their lifestyles’.

Out of 56 contract, pay as you go and roaming SIM solutions put forward by those residing outside their country of origin, the top 3 coms providers based on vote volumes were Vodafone, Orange and T-Mobile.

Wood adds ‘the project covered a diverse range of topics and gleaned in-depth insights. For example, whilst it’s significant to know which coms companies expats mostly subscribe to, it was particularly relevant to learn that in many cases those companies don’t have exclusively ownership of their customers’ consumption. When expats are on the move many often adapt their telecoms and broadband solutions on a trip by trip basis, subject to the continent and territory they are going to; and with a good understanding of the infrastructure and options available to them. Many use several packages with different providers and numerous actually explained why’.

Out of 167 travel website/apps nominated it wasn’t an airline or tour operator that dominated the top 10, but price comparison platforms with Skyscanner in first position, Expedia in second and Booking.com in third; but interestingly it wasn’t only price that ranked in their priorities when choosing to look up these providers.

Independently minded expats didn’t hold back when sharing their opinions of online retailers. Many received significant praise, but in equal quantities there was criticism for certain elements of the online shopping experiences they had received.

When asked about their favourite brands the top 10 were Apple, Samsung, Chanel, Armani, Gucci, Nike, Sony, Zara, Ralph Lauren and Marks and Spencer. And whilst most of these are deemed to be luxury with considerable price tags, to those that voted they were regarded as good value for money.

‘We are pleased to report that Eastern and Latin American cultures connected with us too; and in the 2014 research study due to launch in the middle of next month, we shall be focussing on developing response levels from Chinese, Brazilian and other emerging groups’ said Wood.

‘In tandem with the 2014 research programme we also intend to launch The Expat Survey Consumer Awards (TESCA) to further empower expatriate consumers, as they will be able to nominate and explain in up to 100 words why they favour certain media and companies that service them’.

‘If you reside outside your country of origin for more than 6 months in any 12 month period, on a temporary or permanent basis, we really want to hear from you. The Expat Survey is accessible via smart phone, iPad and most tech applications, so wherever you are in the world we hope that those that engaged with us last year will join us again this year; and that thousands more expats will join in too’.

The Expat Survey 2013 prize draw was won by Mrs Audrey Harris, originally from Britain but now living in Fuerteventura, who invested her winnings in a new laptop and a trip to visit her family. The 2014 research programme will again offer a cash prize for participation, as well as some other great treats to be announced in the coming weeks on their website at www.theexpatsurvey.com.

18 Jun

Expats had their say in a 2013 survey

It’s taken four months for its team to analyse more than 60,000 pages of consolidated results and insights into the lives of almost 8,000 expats around the globe.

Comprising more than 150 questions across 3 surveys, ‘Migration & Lifestyle’, ‘Retail & Finance’ and ‘Travel & Health’, The Expat Survey 2013 was launched on the 15th July last year and remained live for 6 months. Any nationality in any country was free to engage in the project; and providing they completed all three parts of the programme each expat was then entered into a prize draw to win £1,000 cash.

Responses came from 128 countries, with most of the feedback being provided by ten nationalities – British, Americans, South Africans, Irish, Dutch, Australians, Canadians, Indians, Germans and New Zealanders.

Project Director Emma Wood explains ‘we wanted to achieve several key things with our research programme. Firstly to learn about each expatriate’s migratory journey and the reasons behind their decision to leave their country of origin. Secondly, to find out whether or not the grass is greener on the other side and thirdly to establish what is now relevant to them and the decisions they make in their day to day lives; from banks to brands, health to holidays, the technology they favour and the media they connect with. Beyond this we wanted to secure meaningful and ongoing engagement with them, so that they can continue to share their views and opinions with us’.

‘We are delighted with the outcome of our inaugural study. Expats from all walks of life and locations have made an invaluable contribution and we are now able to understand what’s important to them and what isn’t, what they feel adds value to their lives or influences their decisions when making critical consumer choices. In a world where we are all constantly bombarded with information and advertising messages, relevancy is particularly significant to this group of individuals, due to the dynamics of their lifestyles’.

Out of 56 contract, pay as you go and roaming SIM solutions put forward by those residing outside their country of origin, the top 3 coms providers based on vote volumes were Vodafone, Orange and T-Mobile.

Wood adds ‘the project covered a diverse range of topics and gleaned in-depth insights. For example, whilst it’s significant to know which coms companies expats mostly subscribe to, it was particularly relevant to learn that in many cases those companies don’t have exclusively ownership of their customers’ consumption. When expats are on the move many often adapt their telecoms and broadband solutions on a trip by trip basis, subject to the continent and territory they are going to; and with a good understanding of the infrastructure and options available to them. Many use several packages with different providers and numerous actually explained why’.

Out of 167 travel website/apps nominated it wasn’t an airline or tour operator that dominated the top 10, but price comparison platforms with Skyscanner in first position, Expedia in second and Booking.com in third; but interestingly it wasn’t only price that ranked in their priorities when choosing to look up these providers.

Independently minded expats didn’t hold back when sharing their opinions of online retailers. Many received significant praise, but in equal quantities there was criticism for certain elements of the online shopping experiences they had received.

When asked about their favourite brands the top 10 were Apple, Samsung, Chanel, Armani, Gucci, Nike, Sony, Zara, Ralph Lauren and Marks and Spencer. And whilst most of these are deemed to be luxury with considerable price tags, to those that voted they were regarded as good value for money.

‘We are pleased to report that Eastern and Latin American cultures connected with us too; and in the 2014 research study due to launch in the middle of next month, we shall be focussing on developing response levels from Chinese, Brazilian and other emerging groups’ said Wood.

‘In tandem with the 2014 research programme we also intend to launch The Expat Survey Consumer Awards (TESCA) to further empower expatriate consumers, as they will be able to nominate and explain in up to 100 words why they favour certain media and companies that service them’.

‘If you reside outside your country of origin for more than 6 months in any 12 month period, on a temporary or permanent basis, we really want to hear from you. The Expat Survey is accessible via smart phone, iPad and most tech applications, so wherever you are in the world we hope that those that engaged with us last year will join us again this year; and that thousands more expats will join in too’.

The Expat Survey 2013 prize draw was won by Mrs Audrey Harris, originally from Britain but now living in Fuerteventura, who invested her winnings in a new laptop and a trip to visit her family. The 2014 research programme will again offer a cash prize for participation, as well as some other great treats to be announced in the coming weeks on their website at www.theexpatsurvey.com

12 Jun

Clements Worldwide Press Release

Clements Worldwide, one of the collaborative partners in The Expat Survey 2013 have released a statement following the circulation of the highlights taken from the study.

Expats find that adjusting to life and work abroad can be a seamless experience and easily managed with the right tools

June 12, 2014 (Washington D.C., USA) – Clements Worldwide, the leading provider of international insurance solutions, today released the findings of the Expat Survey 2013, in collaboration with i-World Research, a research consultancy with over 20 years of experience in expatriate communications and media.
Supported by Clements, the Expat Survey 2013 results include responses from expatriates from 128 countries, many of whom reported surprising insights about life abroad. Issues like understanding a new tax system, finding the right school for children and learning a new language are now considered much more easily surmountable with the right tools and advice.

For example, 63 percent of respondents found that organizing finances when abroad was an easy task, and 61 percent also considered securing healthcare insurance easy when first moving out of their home country. Similarly, 75 percent reported that they felt happy in their new country, while only 12 percent felt that their expectations had not been met.

Notably, the majority of expats reported that financial planning and insurance protection is something they consider an afterthought, choosing to arrange these plans after landing in their new destination. In this instance, 55 percent reported securing health insurance after they moved and 64 percent indicated that they chose insurance protection for their assets and property after arrival. However, expats may still be more suited to making these decisions prior to departure, to ensure that they are able to select a comprehensive international insurance policy that offers the maximum level of protection.

Sergio Sanchez, Chief Marketing Officer at Clements, said: “The results of the Expat Survey 2013 clearly indicate that moving abroad is no longer a challenging or difficult experience but is a process that expats can find enjoyable and relatively straightforward. As global insurance experts, we have worked with expat clients every day for over 65 years to provide them with financial protection and peace of mind. This ensures that their experience moving and living abroad is as hassle-free as possible.”

10 Jun

PRESS RELEASE – Expats had their say in a big way

In the world’s largest independent research programme.

It’s taken four months for its team to analyse more than 60,000 pages of consolidated results and insights into the lives of almost 8,000 expats around the globe.

Comprising more than 150 questions across 3 surveys, ‘Migration & Lifestyle’, ‘Retail & Finance’ and ‘Travel & Health’, The Expat Survey 2013 was launched on the 15th July last year and remained live for 6 months. Any nationality in any country was free to engage in the project; and providing they completed all three parts of the programme each expat was then entered into a prize draw to win £1,000 cash.

Responses came from 128 countries, with most of the feedback being provided by ten nationalities – British, Americans, South Africans, Irish, Dutch, Australians, Canadians, Indians, Germans and New Zealanders.

Project Director Emma Wood explains ‘we wanted to achieve several key things with our research programme. Firstly to learn about each expatriate’s migratory journey and the reasons behind their decision to leave their country of origin. Secondly, to find out whether or not the grass is greener on the other side and thirdly to establish what is now relevant to them and the decisions they make in their day to day lives; from banks to brands, health to holidays, the technology they favour and the media they connect with. Beyond this we wanted to secure meaningful and ongoing engagement with them, so that they can continue to share their views and opinions with us’.

‘We are delighted with the outcome of our inaugural study. Expats from all walks of life and locations have made an invaluable contribution and we are now able to understand what’s important to them and what isn’t, what they feel adds value or influences their decisions when making critical consumer choices. In a world where we are all constantly bombarded with messaging, relevancy is particularly significant to this group of individuals due to the dynamics of their lifestyles’.

Out of 56 contract, pay as you go and roaming SIM solutions put forward by those residing outside their country of origin, the top 3 coms providers based on vote volumes were Vodafone, Orange and T-Mobile.

Wood adds ‘the project covered a diverse range of topics and gleaned in-depth insights. For example, whilst it’s significant to know which coms companies expats mostly subscribe to, it was particularly relevant to learn that in many cases those companies don’t have exclusively ownership of their customers’ consumption. When expats are on the move many often adapt their telecoms and broadband solutions on a trip by trip basis, subject to the continent and territory they are going to; and with a good understanding of the infrastructure and options available to them. Many use several packages with different providers and numerous actually explained why’.

Out of 167 travel website/apps nominated it wasn’t an airline or tour operator that dominated the top 10, but price comparison platforms with Skyscanner in first position, Expedia in second and Booking.com in third; but interestingly it wasn’t only price that ranked in their priorities when choosing to look up these providers.

Independently minded expats didn’t hold back when sharing their opinions of online retailers. Many received significant praise, but in equal quantities there was criticism for certain elements of the online shopping experiences they had received.

When asked about their favourite brands the top 10 were Apple, Samsung, Chanel, Armani, Gucci, Nike, Sony, Zara, Ralph Lauren and Marks and Spencer. And whilst most of these are deemed to be luxury with considerable price tags, to those that voted they were regarded as good value for money.

‘We are pleased to report that Eastern and Latin American cultures connected with us too; and in the 2014 research study due to launch in the middle of next month, we shall be focussing on developing response levels from Chinese, Brazilian and other emerging groups’ said Wood.

‘In tandem with the 2014 research programme we shall also be launching The Expat Survey Consumer Awards (TESCA) to further empower expatriate consumers, as they will be able to nominate and explain in up to 100 words why they favour certain media and companies that service them’.

‘If you reside outside your country of origin for more than 6 months in any 12 month period on a temporary or permanent basis we really want to hear from you. The Expat Survey is accessible via smart phone, iPad and most tech applications, so wherever you are in the world we hope that those that engaged with us last year will join us again this year; and that many more thousands of expats will join in too’.

The Expat Survey 2013 prize draw was won by Mrs Audrey Harris, originally from Britain but now living in Fuerteventura, who invested her winnings in a new laptop and a trip to visit her family. The 2014 research programme will again offer a cash prize for participation, as well as some other great treats to be announced in the coming weeks on their website at www.theexpatsurvey.com

This press release was circulated by Max Media International
Specialist in expatriate media planning, buying, social media and PR

For further information or to arrange press, radio or TV interviews contact:
Mark Edwards, Media & Coms Director
[email protected] +44 (0)20 8464 8787
1 Cobden Court, Wimpole Close, Bromley, Kent BR2 9JF United Kingdom

10 Jun

Frustrated Wives revealed in part one of world’s largest expat survey

As the second survey ‘Retail & Finance’ gets underway at www.theexpatsurvey.com and the third and final part ‘Travel & Health’ is set to launch in November, incredible results are emerging from the first survey ‘Migration & Lifestyle’ providing very detailed insight from those living outside their country of origin in almost 100 countries. The initial part examined from where to where, why and when and now resident in their chosen community what they like or dislike about their adopted home, what media channels they follow and use to stay in touch with friends, family and the outside world; and how easy or hard did they find it to integrate.

Contending with an unfamiliar country and culture, often a new language and suddenly no friends and family for support, numerous wives have shared their sense of bitter disappointment with their husbands’ employers for failing to appreciate the impact on the family unit; and a sense of being left to tackle the challenging dynamics of establishing a home and integrating alone; whilst the focus of the companies was on getting their spouses settled into their new workplace as quickly as possible. In some cases relocation specialists were involved in catering for the career moves, but stand accused of not truly understanding and meeting their needs.

‘For some women, particularly those with children, the sheer stress of the corporate relocation bordered not only on being a career breaker, but almost a marriage breaker as well. These respondents are urging companies to take greater responsibility for getting the experience right not just for their employees, but their families too; and recommend that those contemplating a move use social media to contact other company employees, their spouses and other expats in their chosen destination to get the full lowdown on what their move might really entail’ says Emma Wood, project director for www.theexpatsurvey.com.

‘From the outset The Expat Survey team has been committed to not only conducting the most far-reaching global research programme, but to ensuring that each survey in our three-part annual study connects with expats in a meaningful way to understand their true experiences. We really want expats to have their say and need them to share their stories, good or bad, so that the statistical outcomes of each survey can be placed in real context’ she explains.

Despite the initial upheaval, 71% of respondents intend to remain outside their country of origin; whilst 22% disclosed that they are considering moving on to a new destination and 8% have an active plan-of-action to achieve this imminently. Churches are praised for providing a lot of practical support as well as spiritual; and surprisingly the South Korean Government is highlighted as being a superb relocation facilitator and integrator; whilst Japan and China are sited as places where securing a work permit is painful unless your employer has clout or you have the right connections.

Several thousand expats of many nationalities have responded so far thanks to the fantastic coverage provided by media owners around the world and the on-going promotional support received from its growing number of reputable collaborative partners. These include the currency exchange giant Oz Forex, Vonage the award winning telecoms provider, Bishop’s Move the international removal company and Britishcornershop.co.uk the popular online retailer offering worldwide home delivery.

Retail & Finance survey now live

The second survey in the research programme has been activated at www.theexpatsurvey.com. Whether you are working or not, if you have moved to pastures new, we really need your input so that we can understand what your important considerations are when it comes to personal and household expenditure, banking and investments; and what information resources you now tend to turn to when making these decisions and undertaking your financial planning.

So user-friendly, now available by post as well as online

Some newspaper and magazine owners have contacted us on behalf of their readers to say that they do not have internet capabilities, but are nonetheless keen to participate. As a result we have opened a phone line with answer machine so that expats can ring in to request copies. Please call +44 (0)20 8464 5584 and state which surveys you require, your name, address and telephone number and the team will post them to you. Completed surveys can be returned by post or fax – contact details will be enclosed in the envelope.

Important! The Expat Survey does not share any personal details with any third parties and has no links to Governments. Those that complete all three surveys are automatically entered into a prize draw to win £1,000, which you can opt to donate to charity if you wish.

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